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Welcome to our Case Studies section! Here, you'll find in-depth analyses of our projects, showcasing the challenges we faced and the innovative solutions we implemented. Dive into each case study to discover the impact of our work and the results we achieved for our clients. We hope these insights inspire you and provide valuable lessons for your own endeavors.

Tree Impact Leads to Catastrophic Loss to Rental Property and Rental Income

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When a powerful storm rolled through Tyler, Texas, a massive tree collapsed onto a tenant-occupied rental property, piercing through the roof. The home was left structurally compromised, unsafe for habitation, and immediately unlivable. 

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Initial Roof Denial Reversed After Reinspection and Carrier

Concession on Policy Terms

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​On February 11, 2024, a wind and hailstorm struck Tyler, Texas, damaging the policyholder’s home. The claim was filed in June 2024. Despite visible storm damage, the carrier initially denied all roof-related damages and extended coverage only for minor siding repairs and water damage to the ceiling.​

 

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Windstorm Tears Roofs from Multi-Building Complex, Causing Extensive Water Damage Across Units

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​A severe windstorm impacted a large apartment complex in Louisiana, ripping off roofing systems and allowing rainwater to intrude into numerous tenant units. The damage was extensive and disruptive, with multiple buildings requiring structural repair and interior restoration.

 

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Hailstorm Damage to Discontinued Tile Roof Leads to Complex Claim Resolution

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​On March 14th, 2024 a severe hailstorm caused extensive damage to a single-family home in Trophy Club, Texas. The roof, composed of discontinued Monier Monray tiles, suffered significant damage, compromising its integrity and causing water leaks. The deteriorated decking beneath the tiles posed additional hazards, leading to an incident where a worker’s foot broke through, further damaging the interior garage ceiling.

 

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Matthew Coats 
TX Public Insurance Adjuster Agency License# 3132138
TX Public Insurance Adjuster License# 3115549
OK Public Insurance Adjuster License# 3003066617
LA Public Insurance Adjuster License# 1208451
4123 Southpark Dr. Unit 116 Tyler, TX 75703
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